Widerrufsrecht

Terms and Conditions

OVERVIEW

Welcome to Arthur West! The terms "we," "us," and "our" refer to Arthur West. Arthur West operates this shop and this website, including all associated information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Arthur West is powered by Shopify, which enables us to provide you with the Services.

The following terms and conditions, together with all policies referenced herein (these "Terms and Conditions" or "Terms"), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting or using our Services, or by interacting with our Services, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in the state or province of your residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including to access or browse our online stores or to purchase the products and services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide in our stores is accurate, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for the security of your login credentials and for all activity in your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services accurately in our online stores. However, please note that the colors or appearance of the products may differ from how they are displayed on your screen, depending on the type of device you use to access the store, as well as the settings and configuration of your device.

We do not warrant that the appearance or quality of the products or services you purchase will meet your expectations or match the images or representations in our online stores.

All product descriptions may be changed at any time and without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Arthur West reserves the right to accept or decline your order at its sole discretion for any reason. Your order is not accepted until Arthur West confirms acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as Arthur West may not be able to accommodate cancellation requests after the order has been accepted. If we do not accept an order, or if we modify or cancel it, we will try to notify you using the email address, billing address, and/or telephone number provided with the order.

The return or exchange of your purchases is governed exclusively by the provisions of our Refund Policy [LINK].

You represent and warrant that your purchases are intended for your personal use or use within your household and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may be changed without prior notice. The price charged for a product or service is the price in effect at the time the order is placed and will be listed in your order confirmation email. Unless expressly stated otherwise, the prices listed do not include taxes, shipping costs, handling fees, customs duties, or import charges.

The prices listed in our online stores may differ from the prices in our physical stores or in online stores and other shops operated by third parties. From time to time, we may offer promotions related to our Services that may affect pricing and are subject to separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion take precedence.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account information and other data, including your email address and the numbers and expiration dates of credit cards, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use that credit card for the purchase, (iii) the charges you incur will be honored by your credit card company, and (iv) you will pay the charges you incur at the prices stated, including shipping and handling fees and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We assume no responsibility for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we have handed the goods over to the shipping carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, advertisements, images, graphics, product reviews, videos, and audio files, as well as their design, selection, and arrangement, are the property of Arthur West, its affiliates, or its licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works of any of the materials on the Services. Except as expressly provided herein, nothing in these Terms grants you a license or other rights under any patent, trademark, copyright, or other intellectual property of Arthur West, Shopify, or any third party, or may be construed as granting a license or other right. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Arthur West.

The names, logos, product and service names, designs, and slogans of Arthur West are trademarks of Arthur West or its affiliates or licensors. You may not use these trademarks without the prior written permission of Arthur West. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be given access to customer tools offered by third parties as part of the Services. We do not monitor these tools and have no control or input over them.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions, and without any endorsement. We assume no liability whatsoever for any damages arising from or related to the use of optional third-party tools.

Any use by you of the optional tools offered through the website is entirely at your own risk and discretion. You should therefore familiarize yourself with, and accept, the terms of use of the relevant third-party tools.

We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features will also be considered part of the Services and are subject to these Terms and Conditions.

SECTION 8 – EXTERNAL LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you access. If you leave the Services to access such third-party materials or websites, you do so at your own risk.

We are not liable for any damages related to your access to external websites or your purchase or use of products, services, resources, or content on external websites. Please carefully review the policies and procedures of the third party and make sure you understand them before completing a transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.]

Arthur West is powered by Shopify, which enables us to provide you with the Services. However, all sales and purchases you make in our store are made directly with Arthur West. By using the Services, you confirm that Shopify is not responsible for any aspect of sales between you and Arthur West, including any injuries, damages, or losses arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or in connection with your purchases and transactions with Arthur West.

SECTION 10 – PRIVACY POLICY

All personal data we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal data may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you confirm that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Data that you submit to the Services is transmitted and shared with Shopify as well as with third-party providers who may be located in a country other than your country of residence, in order to provide services to you. For more information about how we, Shopify, and our partners use your personal data, please see our Privacy Policy [LINK].

SECTION 11 – FEEDBACK

If you send, upload, publish, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any media for any purpose, including for commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under the Terms and Conditions.

You further represent that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with the submission of your Feedback; and (iii) your Feedback complies with these Terms. We are and remain under no obligation to (1) keep your Feedback confidential; (2) pay you any compensation for your Feedback; or (3) respond to your Feedback.

We may monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes any party's intellectual property or violates these Terms and Conditions, but we are not obligated to do so.

You agree that your Feedback will not violate any third-party rights. This includes copyrights, trademark rights, privacy rights, personality rights, or any other individual or proprietary rights. You further agree that your Feedback will not contain any defamatory or otherwise unlawful, abusive, or obscene statements, and will not contain computer viruses or other malware that could in any way impair the operation of the Services or any associated website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and for its accuracy. We assume no responsibility or liability for Feedback published by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and without prior notice, and to change or update information or cancel orders if any information is inaccurate at any time (including after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not, directly or indirectly, access or use the Services for the following purposes: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of third parties; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or damage our employees or other persons; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to send, or arrange to send, any advertising or promotional material, including junk mail, chain letters, spam, or similar unsolicited messages; (h) to impersonate or attempt to impersonate any other natural or legal person; or (i) to otherwise engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, in our assessment, could harm Arthur West, Shopify, or the users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that is used or could be used in a manner that impairs the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or otherwise exploit any portion of the Services; (c) collect or track the personal data of others; (d) misuse the Services with spam, phishing, pharming, or pretexting; (e) use any robots, spiders, scraping tools, data collection and extraction tools, automated devices or processes, AI tools (e.g., agentic AI), or automated or manual means to access the Services; or (f) impair, circumvent, or manipulate the security or authorization features, the robot exclusion header, or any other measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1 This section ("Agent Terms") applies if you use, permit, enable, or cause the use of an Agent to access, use, or interact with the Services. "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of or at the direction of a natural or legal person, and that can be executed on behalf of, or using the device of, a person without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and acts in strict compliance with the requirements in Section 14.4 below. In addition, no Agent is permitted to access, use, or interact with the Services if we have requested that it refrain from accessing, using, or interacting with a Service.

14.3 We may, including through technical measures, restrict whether and how an Agent accesses, uses, and interacts with the Services.

14.4 Agents: (i) must indicate in all HTTP/HTTPS requests that the request originates from an Agent, and disclose the name of the Agent by including the following in the request's User-Agent string: "Agent/[Agent name]"; (ii) may not conceal or obscure that access, use, or interactions originate from an Agent, for example by (a) imitating human behaviors and interaction patterns or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from human use; (iii) must respond truthfully to any questions or prompts intended to determine whether interactions originate from a human or a computer; (iv) may not circumvent or otherwise avoid any measures intended to prevent, restrict, modify, or control whether and how Agents access, use, or interact with Shopify Consumer Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time and without notice, and you will remain obligated to pay all amounts due up to and including the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other provisions that by their nature should survive termination.

SECTION 16 – WARRANTY DISCLAIMER

The information provided on or through the Services is for general informational purposes only. We make no warranty as to the accuracy, completeness, or usefulness of this information. Any reliance on such information is entirely at your own risk. We disclaim all liability and responsibility arising from any reliance on such materials by you or any other visitor to the Services, or by any third party who becomes aware of its content.

UNLESS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED FOR YOUR USE "AS IS" AND "AS AVAILABLE," WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR PROHIBIT THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY KIND OF INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, OR SPECIAL DAMAGES, PUNITIVE DAMAGES, CONSEQUENTIAL DAMAGES, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER SUCH DAMAGES ARE ASSERTED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY, ARISING FROM YOUR USE OF THE SERVICES OR THE PRODUCTS PURCHASED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS AND OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCTS) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Arthur West, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from all losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to any third party arising out of or in connection with (1) your breach of these Terms and Conditions or the documents incorporated herein by reference, (2) your violation of applicable law or the rights of any third party, or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that a delay in notification does not release you from your obligations unless you are materially prejudiced as a result. We may control the defense and settlement of any such claim at your expense, including the choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (which may not be unreasonably withheld). You will cooperate in the defense against indemnification claims, including by providing relevant documents.

SECTION 19 – SEVERABILITY

If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms and Conditions. The validity and enforceability of the remaining provisions will not be affected by such a determination.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of that right or provision.

These Terms and Conditions, together with any policies or operating rules we post on this website or in relation to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals between you and us, whether oral or written (this includes, among other things, prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the party that drafted this document.

SECTION 21 – ASSIGNMENT

Without our prior written consent, you may not delegate, assign, or transfer this agreement or your rights and obligations under these Terms; any such attempt is void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 22 – GOVERNING LAW

These Terms and Conditions, as well as any separate agreements under which we provide Services to you, are governed by and construed in accordance with the jurisdiction of the federal and state or territorial courts at the location of Arthur West's registered office. You and Arthur West consent to the local and personal jurisdiction of these courts.

SECTION 23 – HEADINGS

The headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO THE TERMS AND CONDITIONS

The most current version of the Terms and Conditions can be viewed on this page at any time.

We reserve the right to update, change, or replace any part of these Terms and Conditions at our discretion by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and those changes will take effect on the date specified in the notice. By continuing to use or access the Services after changes to these Terms and Conditions are posted, you agree to those changes.

SECTION 25 – CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to armindacik26@gmail.com.

Our contact details are below:

Arthur West

armindacik26@gmail.com

[INSERT BUSINESS ADDRESS]

[INSERT BUSINESS PHONE NUMBER]

[INSERT COMMERCIAL REGISTER NUMBER]

[INSERT VAT IDENTIFICATION NUMBER]

Privacy Policy

Last updated: July 3, 2026

Mein Shop 2 operates this shop and this website, including all associated information, content, features, tools, products, and services, in order to provide you as a customer with an individualized shopping experience (the "Services"). Mein Shop 2 is built on Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, or share personal data when you visit or use the website, make a purchase or another transaction using the Services, or otherwise communicate with us. If there is a conflict between our general terms and conditions and this Privacy Policy, this Privacy Policy takes precedence with respect to the collection, processing, and sharing of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and that you consent to the collection, use, and sharing of your data as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term "personal data," we are referring to information that identifies you or another person, or that can be directly associated with you. Personal data does not include information that is collected anonymously or that has been anonymized in such a way that identification or attribution to you as a person is not possible. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from this personal data:

• Contact details including name, postal address, billing address, delivery address, telephone number, and email address.
• Financial data including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
• Account information including username, password, security questions, configurations, and settings.
• Transaction information including the items that you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
• Communication with us including the information you provide when communicating with us, for example when you send an inquiry to customer support.
• Device information including information about your device, browser, or network connection, IP address, and other unique identifiers.
• Usage information including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you. We collect data, among other things, when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.
• Automatically through the Services. We collect data, among other things, from your device or when you use our products or services or visit our website, as well as through the use of cookies and similar technologies.
• From our service providers. We collect data, among other things, when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.
• From our partners and other third-party providers.

How do we use your personal data?

Depending on how you interact with us or which of the Services you use, we may use personal data for the following purposes:

• Providing, customizing, and improving the Services. We use your personal data to provide you with the Services. This includes, among other things, fulfilling our contract with you, processing your payments, fulfilling your orders, storing your configurations and the items you are interested in, sending notifications related to your account, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to submit reviews, and creating an individualized shopping experience for you, for example by recommending products based on your purchases. This may also include using your personal data to better customize and improve the Services.
• Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send marketing and promotional communications by email, SMS, or mail, and to display advertising to you online for products or services relating to the Services or other websites, including on the basis of items you have previously purchased or added to your cart, as well as other activities relating to the Services.
• Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action against possible fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our Services. If you decide to use the Services and register an account, you are responsible for protecting your account login credentials. We strongly recommend that you do not share your username, password, or other access credentials with any other person.
• Communicating with you. We use your personal data to provide you with customer support and effective services, to respond to your inquiries in a timely manner, and to maintain our business relationship with you.
• Legal reasons. We use your personal data to comply with applicable law or respond to lawful legal process, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation, or other adversarial proceedings, and to investigate potential violations of our terms or policies or to enforce those terms and policies.

How do we share personal data?

Under certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:

• With Shopify, these are vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• We share personal data with business and marketing partners who provide marketing services for you and display advertising to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activities across various merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to share information about you in order to show you targeted advertising and marketing based on your online activities across various merchants and websites.
• When you request it or otherwise give your consent to share certain information with third parties, for example to deliver products to you, or when you use social media widgets or login integrations.
• We share personal data with our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, with Shopify collecting and processing personal data about your access to and use of the Services in order to provide and improve the Services for you. Data that you submit to the Services is shared with Shopify as well as with third parties who may be located in countries other than the country of your residence, in order to provide and improve the Services for you. To protect, expand, and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our shop, with other merchants, and with Shopify. To provide these advanced features, Shopify may use personal data collected through your interactions with our shop, other merchants, and Shopify. Under these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information about how Shopify uses your personal data and what rights you have, please see the Shopify Consumer Privacy Policy. Depending on where you reside, you may be able to exercise certain rights regarding your personal data listed here via the link to the Shopify privacy portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or are not controlled by us, you should review their privacy and security policies as well as their other terms and conditions. We make no warranty and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on those websites. Information that you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restrictions on their use by us or by any third party. Our inclusion of such links does not imply that we endorse the content of these platforms or their owners or operators, unless expressly stated in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who have not yet reached the age of majority in your country. If you are the parent or guardian of a child who has provided us with their personal data, you can contact us using the contact details provided below to request the deletion of this data. As of the effective date of this Privacy Policy, we are not aware of "sharing" or "selling" personal data of persons under the age of 16 (as those terms are defined in applicable law).

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee "perfect security." In addition, information you send to us may be at risk during transmission. We recommend that you do not use insecure channels when transmitting sensitive or confidential information to us.

How long we retain your personal data depends on various factors. These include, for example, whether we need the data to manage your account, provide you with services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you reside, you may have some or all of the rights listed below with respect to your personal data. However, these rights are not absolute, may only apply in certain circumstances, and in certain cases we may decline your request to the extent permitted by law.

• Right of access/information. You may have the right to request access to the personal data we hold about you.
• Right to erasure. You may have the right to request that we delete the personal data we hold about you.
• Right to rectification. You may have the right to request that we correct inaccurate personal data we hold about you.
• Right to data portability. You may have the right to obtain a copy of the personal data we hold about you and to request that we share it with a third party under certain circumstances and subject to certain exceptions.
• Managing communication preferences. We may send you promotional emails. You can object to receiving these emails at any time by using the unsubscribe option included in our emails to you. If you opt out, we may still send you non-promotional emails, for example about your account or about orders you have placed.

If your residence is in the United Kingdom or the European Economic Area, subject to the exceptions and limitations under local law, you may in addition to the rights listed above exercise the following rights:

• Right to object and right to restrict processing. You may have the right to request that we stop or restrict the processing of personal data for certain purposes.
• Withdrawal of consent. Where we rely on consent to process your personal data, you have the right to withdraw that consent. If you withdraw your consent, this does not affect the lawfulness of the processing based on your consent before the withdrawal.

You can exercise these rights where indicated accordingly in the Services, or by contacting us using the contact details provided below. For more information about how Shopify uses your personal data and what rights you have, including rights regarding the data processed by Shopify, please see https://privacy.shopify.com/en.

You will not suffer any disadvantage as a result of exercising these rights. To the extent permitted or required by applicable law, we may need to verify your identity before we can process your requests. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from a representative, we will require them to provide proof that you have authorized them to act on your behalf. This may require you to confirm your identity directly to us. We will respond to your request promptly and within the framework of applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details provided below. Depending on where you reside, you have the right to appeal our decision by contacting us using the contact details provided below or by lodging your complaint with the competent data protection authority. For the European Economic Area, there is a list of the competent data protection supervisory authorities. If you would like to access it, you have the option to do so here.

International transfers

Please note that we may transfer, store, and process your personal data outside the country in which you reside.

When we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the data transfer is made to a country that has been shown to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date accordingly, and provide any notice required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us by telephone at , by email at armindacik26@gmail.com, or by post at Mein Shop 2, Franz Gruber-Gasse 21, 2331 Vösendorf, Austria. For the purposes of applicable data protection laws, we are the data controller for your personal data.

Refund Policy

Last updated: July 4, 2026

Thank you for purchasing from Arthur West. This Refund Policy explains your rights when buying digital products (such as our ebook Sleep Decoded) from this store.

Our 14-Day Money-Back Guarantee

We want Sleep Decoded to genuinely help you. That's why every purchase is covered by a voluntary 14-day money-back guarantee:

If your nights haven't improved within 14 days of purchase, simply reply to your order confirmation email (or contact us using the details below) and tell us you'd like a refund. You will receive a full refund of the purchase price — no forms, no questions asked.

Refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank or card provider.

This voluntary guarantee applies in addition to, and does not limit, your statutory rights described below.

Statutory Right of Withdrawal (EU/EEA Consumers) — Digital Content

If you are a consumer in the European Union or the European Economic Area, you generally have a statutory right to withdraw from a contract within 14 days without giving any reason.

Please note the special rule for digital content: Our products are digital content delivered by instant download (not on a physical medium). By law (Art. 16(m) of Directive 2011/83/EU; for Austria: § 18 Abs. 1 Z 11 FAGG), the statutory right of withdrawal expires early if:

1. you expressly consent to the delivery of the digital content beginning immediately (before the end of the 14-day withdrawal period), and
2. you acknowledge that you thereby lose your statutory right of withdrawal, and
3. we provide you with a confirmation of the contract.

During checkout, you give this consent and acknowledgment before completing your purchase. This means that once the download is made available to you, the statutory withdrawal right no longer applies.

However: Our voluntary 14-day money-back guarantee described above applies regardless. Even where the statutory withdrawal right has expired due to immediate delivery, you can still request a full refund within 14 days of purchase under our guarantee.

Model Withdrawal Instructions (where the statutory right applies)

Where the statutory right of withdrawal has not expired, the following applies:

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us — Arthur West, Franz Gruber-Gasse 21, 2331 Vösendorf, Austria, email: armindacik26@gmail.com — of your decision to withdraw from this contract by an unequivocal statement (e.g. an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal: If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Model withdrawal form:

To Arthur West, Franz Gruber-Gasse 21, 2331 Vösendorf, Austria, armindacik26@gmail.com:

>

I/We () hereby give notice that I/we () withdraw from my/our (*) contract of sale for the following digital content: ______

Ordered on: ______ / Order number: ______

Name of consumer(s): ______

Address of consumer(s): ______

Signature of consumer(s) (only if this form is notified on paper): ______

Date: ______

>

(*) Delete as appropriate.

How to Request a Refund

1. Reply to your order confirmation email, or email us at armindacik26@gmail.com
2. Include your order number (or the email address used at checkout)
3. That's it — no reason required

We aim to process all refund requests within 2 business days.

Non-Refundable Situations

We reserve the right to decline refund requests in cases of abuse, such as repeated purchases and refunds of the same product, or requests made after the 14-day guarantee period has ended. Your statutory rights remain unaffected.

Contact

Questions about this Refund Policy? Contact us at armindacik26@gmail.com or by post at Arthur West, Franz Gruber-Gasse 21, 2331 Vösendorf, Austria.

Legal Notice (Impressum) & Contact Information

Information pursuant to § 5 E-Commerce-Gesetz (ECG) and § 14 Unternehmensgesetzbuch (UGB), Austria.

Business Operator

[DEIN VOLLER ECHTER NAME]

Trading as: Arthur West

Franz Gruber-Gasse 21

2331 Vösendorf

Austria

Email: armindacik26@gmail.com

Phone: [OPTIONAL — TELEFONNUMMER]

Business Details

Business purpose: Sale of digital products (ebooks and educational content)

Commercial register number: [FALLS VORHANDEN — SONST ZEILE LÖSCHEN]

VAT ID (UID-Nummer): [FALLS VORHANDEN — z. B. bei Kleinunternehmerregelung ZEILE ERSETZEN DURCH: "Exempt from VAT under the Austrian small business regulation (§ 6 Abs. 1 Z 27 UStG)"]

Member of: Wirtschaftskammer Österreich (WKO), [FACHGRUPPE EINFÜGEN, z. B. Fachgruppe Handel]

Supervisory authority / trade authority: Bezirkshauptmannschaft Mödling

Applicable trade regulations: Gewerbeordnung (GewO), available at www.ris.bka.gv.at

Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Content Responsibility

Responsible for the content of this website: [DEIN VOLLER ECHTER NAME], address as above.

"Arthur West" is a pen name / brand name under which this business operates. All legal responsibility lies with the business operator named above.

Copyright

All content on this website (texts, images, graphics, and the ebook Sleep Decoded) is protected by copyright. Any reproduction, distribution, or other use without prior written consent is prohibited.